Rådek decided to pursue a customer survey during fall 2016. We chose to cooperate with Aalund and the Customer Monitor because of their connection with FAR. We haven’t had anyone to do this for us prior this survey. We are satisfied of what Aalund have done for us, they are professional and have given us valuable advice during this journey Continue Reading
We took part in Aalund's Customer Monitor in order to get an independent measurement of our customer’s satisfaction, and saw it as a bonus that the survey also gave us a comparison possibility with our competitors in the business. In the survey we had our strengths confirmed for us, but we also got an insight into areas that we could Continue Reading
Aalund PR Barometer is an excellent way to measure and understand the areas in which the journalists believe we are good at, and where they think we can improve ourselves.
The Press office of Discovery networks has close daily contact with, and services, a large grouping of newspapers and journalists, who, every day, publish content regarding our programs and our channels on their platforms: digital, social, on web-tv and in print. PR Barometer gives a new dimension to our, already strong, relationship with these editorial media. Besides this, Continue Reading
As we were aiming to create a completely new customer survey, we contacted Aalund Nordic, a company which we had worked together with earlier. I was also in contact with other suppliers, but the flexibility that Aalund showed, and the confidence I felt towards them, meant that they received the job. I have been working with orders from suppliers for Continue Reading
During the preparations for the survey, Aalund explained the chain of events and procedure in a very detailed plan. We got very clear info what they need from us for database, translations etc. So we could plan everything nicely even if we had very busy times in the company at that time. Survey preparations didn’t cause any extra stress, because Continue Reading
In the Nic. Christiansen Group we have since 2003 worked together with med Aalund. In 2014 we also decided to use ”Organisational Dialogue” – the employee survey tool from Aalund. This online tool is intuitive and very easy to use. You do not even need to read the short manual. Organisational Dialogue is a really nice tool with a lot Continue Reading
In 2014 we decided to use the new Aalund release Organisational Dialogue 2.0 as our annual employee survey. We were aiming for a more dynamic tool, which the Organisational Dialogue 2.0 in a convincing way turned out to be. It has been easy to use the tool – for the administrator as well as managers and employees. Compared to former Continue Reading